Privacy Policy

1. Who we are

At True Line Water (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you provide through our website and services.By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Security and Retention

We employ measures to protect your Personal Information but cannot guarantee absolute security. We retain your data as necessary for service provision and compliance with legal obligations.

3. International Users

Your Personal Information may be processed and stored in the United States and other jurisdictions, under the legal bases outlined for our international operations.

4. Consent to Communication

Scope of Consent: By submitting your personal information on our website, including your name, telephone number, and email address, you agree that True Line Water, its subsidiaries, affiliates, and our trusted third-party partners may contact you by various communication methods, including but not limited to emails, phone calls, text messages, and postal mail. This communication may be aimed at informing you about new products, services, promotions, and offers that you might find valuable.

Automated Calls and Messages: You acknowledge that consent includes receiving autodialed and prerecorded messages or calls delivered via automated technology, to the phone number you provided. We will obtain separate, express consent for telemarketing calls as required by law.

Third-Party Communication: You agree that we may share your personal information with trusted third parties for them to contact you with relevant offers and services. However, your information will be shared in accordance with our Privacy Policy and applicable laws concerning data protection and privacy.

Voluntary Nature of Consent: Providing your consent is completely voluntary, and you may withdraw your consent at any time. To withdraw your consent, please follow the opt-out instructions provided in our communications or contact our customer service.

5. Data Protection and Privacy

Use of Information: We use the information you provide to tailor our communication with you, improving your experience with our products and services. We also use your information for internal analytics, market research, and compliance with legal obligations.

Sharing and Disclosure: We do not sell your personal data. We only share your data with trusted third parties who adhere to our data protection standards or when required by law. Our third-party partners are obligated to protect your information and are prohibited from using your data for purposes other than those specified by True Line Water.

Data Security: We are committed to keeping your personal data secure. We implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Rights of Individuals: You have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact us.

6. SMS Terms & Conditions

By checking the SMS consent box and providing your mobile phone number through our website or registration forms, you expressly agree to receive recurring automated customer care and informational text messages from True Line Water.

These messages may include:

  • Workshop announcements
  • Educational resources
  • Event reminders
  • Coaching program updates
  • Registration confirmations
  • Promotional offers
  • Business and author development opportunities

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any products or services. You may opt out at any time by replying STOP to any text message.

For assistance, contact us at: Email: info@truelinewater.com | Phone: (719) 419-9102

7. SMS Messaging Terms

By providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from Cleanly Cleaners at the phone number you provided. These messages may include, but are not limited to:

  • Appointment reminders
  • Account notifications
  • Customer service communications

Message frequency: may vary depending on your interaction with our services. Message and data rates may apply.

Message and Data Rates: Standard message and data rates may apply. Please check with your mobile carrier for details regarding your messaging plan.

Opt-In Process. Customers opt in to receive SMS messages by:

  • Submitting their phone number through our website contact forms
  • Requesting information via online forms
  • Verbally consenting during phone conversations

By submitting your phone number, you confirm that you are the authorized user of the mobile number provided and consent to receive communications as described above.

Opt-Out Instructions. You may opt out of receiving SMS messages at any time by:

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe. For assistance, reply HELP to any message.

8. Eligibility

Our services are intended for individuals who are at least 18 years of age. By using our website or submitting your personal information, you represent and warrant that you are 18 years of age or older or have the permission of a parent or legal guardian where applicable.

9. How We Collect Your Personal Information

We collect personal information through a variety of interactions with our business, including:

  • Website contact forms
  • Appointment request forms
  • Email communications
  • Telephone conversations
  • SMS communications
  • Customer service interactions
  • In-person communications
  • Online inquiries
  • Social media interactions

We may also automatically collect technical information such as your IP address, browser type, device information, operating system, pages visited, referring URLs, and cookie information when you visit our website.

10. Sharing of Personal Information

We may share your personal information with trusted service providers that assist us in operating our business, including website hosting, payment processing, scheduling platforms, customer communication providers, and SMS providers.

We may also disclose information when required by law or to protect our legal rights.

We do not sell your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

12. Mobile Information

Your mobile phone number will only be used to send you SMS messages about your inquiry and account activity with True Line Water. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

Get a Quote

Contact Call Text Email